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Level 2 Allergy Awareness for those Working in the Service Sector

Course Overview

Develop knowledge of allergies and what to do in the event of an allergic reaction with our Level 2 Allergy Awareness for Those Working in the Service Sector course. Perfect for both individuals working in a service sector role looking to upskill, and employers looking for allergy awareness training online courses for their staff, this course covers everything you need.

This course has been designed to provide skills and knowledge in a range of subjects related to allergies. These include the different types of allergens, allergies and intolerances, food labelling and packaging, how to recognise reactions, how to reduce risks, how to provide first aid, and more.

This course is equivalent to a level 5 in Scotland based on the Scottish Credit and Qualification Framework.

Key Information

Course Length
8 to 12 weeks

Course Level
Level 2

Awarding Body
(E-certificates upon achievement)

Learning Method(s)
Online materials
Online assessment

For Individuals


  • Fully online course
  • Study from anywhere, at any time
  • Gain an accredited level 2 qualification
  • Equivalent to a Scottish level 5 based on the Scottish Credit and Qualification Framework
  • Nationally recognised
  • Access to an award-winning e-learning platform
  • Perfect for beginners
  • Unlimited support from qualified tutors
  • Receive a digital e-certificate upon completion
  • No hidden costs

Cost and Funding Information

Funded Course

Study this course

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Unit 1: Allergens, allergies and intolerances

Discover the background knowledge behind allergies, allergens and intolerances and gain an understanding of how allergies and intolerances are diagnosed and treated.

Unit 2: Food labelling and packaging

Learn how to read different types of food labels and the importance of accurate label reading in keeping those with allergies safe. Discover the regulations surrounding food labelling and develop an ability to recognise when a label is incorrect.

Unit 3: Allergy awareness for those working in the service sector

Learn key information on allergen awareness for those working in service sector roles. Discover how to recognise the signs and symptoms of allergic reactions on different body parts and how to perform first aid on those who have experienced a severe reaction. Learn how to reduce the risk of an allergic reaction through methods such as avoidance, food preparation and medical ID jewellery.